To qualify for a wholesale account, you must meet the following requirements:
1. You must have an established business, either online or brick & mortar store, or both. Validity of your business will be checked. Online store startups are not accepted at this time.
2. You must be prepared to show average store volume.
3. There will be high minimum order requirements for diaper products. We will offer drop-shipping but on a very very limited basis and should not be used as your main source of stock. Quarterly minimum volumes must be maintained.
4. Most orders will need to be placed via purchase order form. Because of the high cost and the long process of manufacturing the minky diapers, we cannot realistically keep wholesale quantities of these in stock at all times. There may be a 4-6 week lead-time on orders, so you must be able to plan your stock needs ahead of time.
5. If you are planning on selling our diapers, you must have extensive knowledge of cloth diapers, washing techniques, care & use. You must know how to troubleshoot common cloth-diapering problems.
6. You must be able to handle all customer returns/product defect issues & replacements by yourself. Unless there is a specific issue that is wide-spread on certain batches of our products (i.e. more than 5 in 3 months), you will be required to replace any defective merchandise yourself and absorb any loss as the cost of doing business.
Our goal is not to be able to get as many retailers as possible selling our products. We are looking for highly qualified retailers that are interested in promoting our brand, and not just adding it to their long list of competing brands offering similar products.
WHOLESALE INFORMATION
The following information outlines our Polices, Terms and Conditions for our retailers. Retailers and potential retailers must read and understand these policies
ORDERING & LEAD TIMES ON ORDERS
Orders must be placed via the supplied Purchase Order form. Lead times for most orders may take 4-8 weeks, especially if it contains minky products. Most non-Minky products can be shipped within 2-4 weeks. We generally plan our production for the following month during the first 2 weeks of the month, so we recommend sending your orders no later than the 15th of each month to get your orders as fast as possible. Drop ship orders may be placed through the website, but must be limited to at the most 5 per month. Online auctioning of new Blueberry products is not permitted. Co-op sales are not allowed.
Payment in full is required prior to shipment of your orders.
MINIMUM ORDER REQUIREMENTS
For non-diapering products, there is a minimum opening order of 10 units per item.
For diapering products, there is a minimum opening order of $2,000, and subsequent orders have a minimum of $500. A quarterly volume of $2,000 must be maintained to keep your wholesale account active.
SHIPPING & DROP-SHIPPING
All domestic orders will be shipped via UPS or USPS unless other arrangements are made. Most international orders will be shipped via Global Express Mail or via freight. All packages are assigned with tracking numbers.
We offer drop-shipping at no additional charge other than the shipping charges calculated in the shopping cart of the website. Tracking numbers will be sent to the retailer. If you need any order expedited, please contact us directly to make arrangements.
MINIMUM PRICING
We have specified minimum retail prices on our price list. Please note that while retailers are free to set their own retail prices, we reserve the right not to sell our products to retailers that are selling below our minimum retail price guidelines. Any form of discounting on the products must be approved.
CUSTOMER ASSISTANCE
In order to best serve our customers, we require that all retailers have experience in using cloth diapers and be knowledgeable about all the products you choose to sell from our line. You will be supplied User Guides with each order that you may pass on to your customers. Unless products were purchased directly from us, any customer inquiry about product usage will be redirected back to the store it was purchased from.
RETURNS, EXCHANGES & WARRANTY ISSUES
All products are guaranteed against snap or manufacturing defects for 90 days from the date of purchase. This covers stitching, seams, snaps, hook & loop, and elastic. All retailers are expected to handle all returns, exchange and warranty issues on their own. Should a customer experience any problems with our products from manufacturing irregularities, you are expected to replace the product for them from your own stock. We will only replace all the items returned to you for manufacturing defects only if you experience more than 5 of them over a period of 3 months. Please do not send your customers to contact us about items purchased from your store. We will not replace items purchased from retailers unless there is a known widespread problem on the products.
